Money Back Guarantee

We have absolute confidence in providing you with the best at-home varicose vein treatment cream. That’s why we’re proud and confident to offer our day 60-day 100% Money-Back Guarantee.

In the unlikely event that you don’t see results, simply return your cream and we’ll give you 100% of your money back. Now you can look and feel the way you deserve without the worry!

Please read and understand our terms and conditions below.

To successfully claim your Money-Back Guarantee:

  1. The Money-Back Guarantee is only valid on the Varicose Vein Solution Cream™.
  2. Trial our cream for at least 30 days from the date of delivery, but for no more than 60 days.
  3. You must complete all treatments, and take a photo of the area/s you are treating before each of the sessions.
  4. If there are no noticeable results in appearance, email all your photos to us at support@vein-experts.com with your order number, and we will review your application.
  5. All 60-day Money-Back Guarantee applications MUST be submitted within 60 days of receiving your cream.
  6. ALL images MUST have valid time and date stamps.
  7. If your application does not meet our money back policy criteria, you will not be approved for the money-back guarantee. Incomplete or illegible claims will not be refunded.
  8. If approved, we will refund you the varicose vein solution cream price (at the time of order) as soon as the product has been returned to our warehouse*.

The greatest determining factor for results is simply using it consistently, as advised, and for the recommended period of time.

For those who are not consistent with their treatments, their results will reflect this. We cannot control external life habits, how often you use your cream, and how it is used. We can only guide you in the right direction. 

Please ensure that the detailed instructions are thoroughly read and understood. If the varicose vein solution cream has not been used correctly, and as instructed, the money back guarantee will not be approved.

We reserve our right to reject a claim in the event that we are not satisfied, (acting reasonably) with the supporting evidence you provide us.

Postage costs and the process of sending the cream back to us (once approved by our returns team) is the full responsibility of the claimant, and return postage costs will not be refunded.

We advise to return the product via trackable mail. We cannot guarantee that the product will reach us without getting lost, unless tracked.

*We ask all customers to allow up to 2 business days for the return to be processed, once it has arrived at our warehouse*

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